FAQ´s
Accreditation
Q | Is Bellevue University an accredited school?
A |
Bellevue University is regionally accredited by The Higher Learning Commission of the North Central Association of Colleges and Schools (NCACS). For more information, you may contact the NCACS at: www.ncahigherlearningcommission.org
30 North LaSalle Street
Suite 2400
Chicago, IL 60602-2504
Phone: (800) 621-7440
Fax: (312) 263-7462
30 North LaSalle Street
Suite 2400
Chicago, IL 60602-2504
Phone: (800) 621-7440
Fax: (312) 263-7462
About Bellevue University
Q | I've read a lot lately about "For-Profit Universities." What is the difference between
for-profit universities and non-profit universities? And which is Bellevue University?
A |
Bellevue University is a non-profit, private university. For-profit universities are responsible to their shareholders to generate a profit from the tuition they charge and the services they provide. Non-profit universities are responsible to their boards of directors for achieving their mission of educating learners.
Degree Programs and Courses
Q | What degree programs are available through Bellevue University?
A |
Bellevue University offers many degree programs on and off line.
BU SELECT Courses can be used as electives for any degree and core for the BSIT degree. A BU SELECT Enrollment Specialist is available to answer questions you may have at 1.866.487.4800.
BU SELECT Courses can be used as electives for any degree and core for the BSIT degree. A BU SELECT Enrollment Specialist is available to answer questions you may have at 1.866.487.4800.
College Credits
Q | Will Bellevue University accept college credits from other institutions?
A |
Bellevue University evaluates each transcript individually. The Academic Dean and Registrar reserve the right to accept or reject credit from other institutions.
To begin a credit transfer from another school, you need to request an official transcript from that institution(s) be sent directly to the Registrar's Office at Bellevue University. Copies of transcripts are acceptable only for preliminary evaluation. Official transcripts are required for formal transfer of credits.
You can use the Transcript Request Form to have transcripts from other institutions sent to Bellevue University.
To begin a credit transfer from another school, you need to request an official transcript from that institution(s) be sent directly to the Registrar's Office at Bellevue University. Copies of transcripts are acceptable only for preliminary evaluation. Official transcripts are required for formal transfer of credits.
You can use the Transcript Request Form to have transcripts from other institutions sent to Bellevue University.
Q | Can my military experience be evaluated by Bellevue University for college credits?
A |
To request an official evaluation of your military experience and training for college credit, please request an official transcript using the links below. Official transcripts are all that is needed to complete your military evaluation. (Please do not send in any medal certificates, letters of appreciation, or any other awards & certificates.)
Official military transcripts may be requested online, by clicking on the applicable link below.
You can send unofficial transcripts for Preliminary Degree Plan (PDP) to BU SELECT Enrollment Team.
Official military transcripts may be requested online, by clicking on the applicable link below.
- Army, Army National Guard, Army Reserve (AARTS)
- Air Force (CCAF)
- Navy & Marines (SMART)
- Coast Guard
- CLEP/DSST: May be sent in for evaluation. Must be official.
- CLEP Transcript
- DSST Transcript
Note: If you served in the military prior to the year 1981 then you may submit a copy of your DD214, 2-1, 2A, or DD295 for an evaluation.
Please make sure the following information is on anything you send in to be evaluated:- Social Security Number
- Rank
- Current Military Installation
You can send unofficial transcripts for Preliminary Degree Plan (PDP) to BU SELECT Enrollment Team.
Q | How many credits are needed to establish residency requirements with Bellevue
University?
A |
At least 30 credit hours are required for residency at Bellevue University.
Starting your course
Q | Should I check my computer settings prior to beginning my courses?
A |
Absolutely! Before you begin your course you must follow the directions below to make sure your computer settings are compatible with the courseware.
Use the instructions included in the Complete Course Setup Guide to setup your computer.
Use the instructions included in the Complete Course Setup Guide to setup your computer.
Study Tool
Q | When will I receive my study tool?
A |
You should receive your FREE study tool within 7 to 10 business days after your start date. Since you may cancel your enrollment right up until your start date (grace period), it is necessary that your study tool be ordered on your start date. It is not necessary to have your study tool to begin your coursework.
Q | Can I request changes on the specs of a study tool?
A |
No.
Q | Can I receive multiple study tools if I register for more than 12 credits?
A |
No. Study Tools are limited to one per term.
Q | Can I send my study tool to an address other than my own?
A |
Yes, you may request your study tool be sent to another domestic or international (APO only) address. Please tell your BU SELECT Enrollment Specialist when you enroll for the course to ship it to an alternate address. To prevent lost or delayed packages, please ensure you provide us with the correct name, shipping address, phone number and be sure the third party is aware of the pending arrival of the item for signature.
All shipments require a signature at delivery. When the package is released by signature, the study tool is no longer the responsibility of Bellevue University or BU SELECT.
All shipments require a signature at delivery. When the package is released by signature, the study tool is no longer the responsibility of Bellevue University or BU SELECT.
Studying your course
Q | Who can I contact with questions regarding my course?
A |
When your enrollment is complete, you are assigned a personal BU SELECT Student Support Representative, who provides support throughout your term. Contact information is provided in your initial email and in subsequent emails sent throughout your course duration. You may also contact your Student Support Representative at 1.866.487.4800.
Q | Am I required to do all coursework online?
A |
No. BU SELECT provides each military student with a Student Packet containing courseware in DVD-ROM format. This gives you the option to study offline, but you must upload your course progress in order to receive a grade. It is recommended to upload (or synchronize) your progress to SkillPort on a regular basis. (Once a week is a good idea.)
Q | What comes in my Student Packet?
A |
BU SELECT provides each military student with a Student Packet (Course Setup Kit) containing:
- Course DVD(s) for offline study
- Course Setup Guide
- Login ID & Password
- Resource CD
Q | What's on the Resource CD?
A |
The Resource CD included in your Student Packet contains important documents and software to help you setup your computer for offline study. It includes:
- Adobe Reader Software
- Java JRE Software
- Complete Course Setup Guide
- DVD-ROM Installation Instructions (MAC & PC)
- System Requirements
- B.R.U.I.N. Email Instructions
- Course Syllabi (Study Guides)
- BU SELECT Course Catalog
- SkillPort User Guide
Q | How do I study offline?
A |
To begin your coursework OFFLINE, please follow the instructions for offline study included in the Complete Course Setup Guide. You will need your Student Packet to begin.
Q | How do I study online?
A |
To begin your coursework ONLINE, please follow these steps below:
- Click on the User ID link on the BU SELECT website (www.buselect.com)
- Enter your User ID and Password, provided in your Student Packet
(Note: User ID and Password are case-sensitive). - Go to 'My Plan' which contains your courses.
- Complete the courses in the order listed.
- Test Prep and Mentoring Lessons are NOT required for course completion, but can be helpful.
- 'My Report' gives you a current course progress status.
- When all coursework is completed, please contact your Student Support Representative to start the grading process.
Q | How do I submit my coursework for grading if I studied offline?
A |
Follow the instructions for synchronizing included in the Complete Course Setup Guide.
If you experience problems, please contact your BU SELECT Student Support Representative at 1.866.487.4800.
If you experience problems, please contact your BU SELECT Student Support Representative at 1.866.487.4800.
Completion
Q | How long do I have to complete my online course with Bellevue University?
A |
18 weeks
Q | What do I do when I complete my course?
A |
Please let your BU SELECT Student Support Representative know when you have completed your coursework. Your progress will be evaluated and sent to Bellevue University for official grading.
Q | If I complete my course before my end date, what should I do?
A |
You will need to contact your BU SELECT Student Support Representative by chat, e-mail or telephone immediately upon completion of your coursework. Your progress will be evaluated and sent to Bellevue University for official grading.
Q | What happens if I do not complete my course?
A |
- You may be required to pay back Tuition Assistance used to fund your course to the military. Tuition Assistance may garnish fees from your wages.
- You may not receive the college credits associated with your course.
- You may receive an "F" from Bellevue University for your course, which will be reflected on your transcript.
Q | How can I tell when I have completed my course?
A |
Refer to the Course Syllabi included on the Resource CD in your Student Packet or contact your BU SELECT Student Support Representative at 1.866.487.4800 for assistance.
Q | What happens if I am deployed?
A |
If you are deployed, please contact your BU SELECT Student Support Representative immediately. A copy of your deployment orders may be required for an extension and must be approved by the Dean of IT at Bellevue University.
Q | Do I have to take the Certification Tests to complete my course?
A |
No. The online courses from Bellevue University, via BU SELECT are a part of a degree plan. The coursework will prepare you for specific certifications (if applicable), should you wish to do so.
Grading / Transcript
Q | How are courses graded?
A |
Courses are graded by two criteria:
40%: Completion of the reading material for each course
60%: Test scores
100% Total
40%: Completion of the reading material for each course
60%: Test scores
100% Total
Extensions
Q | Can I request an extension for my course?
A |
You can, under specific circumstances determined by Bellevue University. Effective October 1, 2010, extensions will be granted only by the Dean of IT at Bellevue University. A copy of your orders or other situation will most likely have to be provided.
Please note that all BU SELECT courses are for a term of 18 weeks only. After the term ends, and you have not completed your coursework, you will receive a grade of "F" which will be reflected on your transcript. You may possibly have to pay back the tuition, if course completion is not reached.
Please note that all BU SELECT courses are for a term of 18 weeks only. After the term ends, and you have not completed your coursework, you will receive a grade of "F" which will be reflected on your transcript. You may possibly have to pay back the tuition, if course completion is not reached.
Technical Support
Q | Who do I contact after hours, if I experience problems with my course?
A |
If you are experiencing problems with your coursework or with SkillPort, first contact your BU SELECT Student Support Representative. If you experience problems after hours, contact SkillSoft technical support at 1.866.754.5435
Alternatively, you may follow the instructions listed at http://support.skillsoft.com/customer/SPJava.htm (Applies to ONLINE study only)
If the Problem persists: Call SkillSoft Technical Support at 1.866.754.5435.
Self Help - Technical Issues
There are a number of possible reasons why your program may not be functioning properly. Follow these recommended steps below. If your problem still exists after performing these actions, call SkillSoft Technical Support at 1.866.754.5435.Do you experience one of the problems below?
- "I can't get the course to load or play."
- "When I click 'Play Course," a white page pops up and nothing happens.
- "When I click 'Play Course," a message box appears instructing me to wait while desktop initializes, but the box doesn't go away."
Alternatively, you may follow the instructions listed at http://support.skillsoft.com/customer/SPJava.htm (Applies to ONLINE study only)
If the Problem persists: Call SkillSoft Technical Support at 1.866.754.5435.
